Not affiliated with You're in the right place. Hotjar is now Contentsquare.. Scores are opinion based on public data.
hotjar.com
Key findings
Many small SaaS teams need more than the free tier but cannot afford $49/mo; a $39/mo plan with 200k sessions fills that sweet spot.
Enterprises worried about data residency can run the npm recorder on their own infra and only pay for hosted analytics when they need scaling.
Features are standard analytics; no patents or trademarks block replication.
Storing user interaction data may trigger GDPR requirements; need consent banner and data‑deletion API.
Contentsquare can add a cheaper tier quickly, but our open‑core and niche focus give a temporary moat.
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